Because Pty Ltd – Privacy Policy (Victoria, Australia)
Effective Date: 9 June 2025
Because Pty Ltd (“we”, “us” or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, store and secure your personal information, particularly as it relates to individuals located in Victoria, Australia.
Personal information means information or an opinion about an identified individual or an individual who is reasonably identifiable. This includes, for example, your name, contact details, and any information you submit via our website.
We collect personal information that is necessary for our business activities, including:
Name
Email address
Phone number
Organisation/employer details
Information submitted via our contact form
Information you provide when engaging our services
Technical data such as IP address, browser type and access time when visiting our website
We collect personal information in the following ways:
Directly from you when you submit a contact form, email us, or interact with us via our website or services
Automatically through your use of our website (via cookies, server logs, analytics tools such as Matomo)
We use your personal information to:
Respond to enquiries and provide our consulting services
Deliver coaching or program materials
Schedule and manage appointments or engagements
Maintain client records and administer accounts
Improve the usability and performance of our website
Meet legal and regulatory obligations
We do not sell or rent your personal information. We may disclose your personal information:
To our trusted service providers (e.g. web hosting, analytics, appointment scheduling)
When required by law or to comply with a regulatory obligation
With your express consent
All disclosures are made in compliance with the APPs.
Our website uses cookies to enhance user experience and collect analytics data via Matomo (self-hosted). These cookies do not identify you personally.
You may configure your browser to block or delete cookies. Doing so may limit certain features on our site.
We store personal information securely using industry-standard tools and platforms. Reasonable steps are taken to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.
You may request access to the personal information we hold about you and request corrections if it is inaccurate, incomplete or out of date.
Requests should be made in writing to the contact details below. We will respond within a reasonable time, usually within 30 days.
If you have a concern about how we have handled your personal information, you may contact us. We will respond promptly to resolve your issue.
If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992
We may update this policy from time to time. The latest version will always be available on our website.
If you have any questions about this privacy policy or your personal information, please contact Because Pty Ltd
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