Blog » April 2016 » 'Engagement' extraction or elicit model?

'Engagement' extraction or elicit model?

The extraction model is about how can we extract greater efficiency from our resources (our people).  How can we increase our return on investment and do more work with less people to cut costs? How can we increase employee engagement to get people to work harder, contribute more and not increase our salaries budget? This model is all about what is in it for the business.

Yet this underlying philosophy seems to be the primary rhetoric behind most of the business cases for employee engagement.  If you increase employee engagement levels by 10%, then discretionary effort will increase by 6% and then performance will increase by 2%.  

This is all well and good for the business but it is terribly one-sided and does not consider the negative impacts or costs of that relentless pursuits on this and that has on the individual or their families.

The elicit model is about how we can create cultures and work environments that more effectively harness the talents, creativity, passions and potential of our people to contribute value. Such cultures enrich people. Creating such cultures requires genuine interest and demonstrated care in developing capability, actualising potential, realising aspirations and providing career opportunities. The model is about creating a win for people and a win for the business.

Enriching people harnesses talents and creativities and enables someone to bring their full capability to work. It gives expression to individuals’ needs for challenge, meaningful work, purpose and growth and aligns those needs to business direction. It respectfully considers ideas and aspirations to shape the future work required.

It does not need to be difficult.  The leader is instrumental in this process and can simply explore these dimensions in the quality of conversations they have with their staff.

I would love to hear your views about this topic.  So please post a comment on LinkedIn or otherwise send me a private email to pamela[at]

Contact us if you are interested in exploring more how we can help you do this kind of work.

Posted: 29/04/2016 2:12:55 PM by Pamela Frost


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